Returns & Exchanges at Shop oHHo

We want you to love your fashion finds, but if you are not completely satisfied, we offer a hassle-free 30-day return policy for all unworn items with original tags. Our streamlined process ensures your refund or exchange is handled quickly so you can get back to styling.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Print & Pack

    Securely package your items in their original packaging and download the prepaid shipping label provided by our system.

  • 3.
    Drop Off Package

    Affix the label to your parcel and drop it off at any authorized courier location or schedule a home pickup.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.